Welcome to ZOE — your healthy eating tracker and coach. We're excited to have you with us!
Once you’ve purchased your app membership, you can get started by downloading the ZOE app, logging in with the email address used at checkout, and completing your onboarding in the app.
1. Download the ZOE app
Download the latest version of the ZOE app from:
a. The Apple App Store, if you use an iPhone.
b. Google Play, if you use an Android phone.
Make sure you download the standard ZOE science and nutrition app.
2. Log in using the email address from your purchase
Open the ZOE app and log in using the same email address you used when you purchased your app membership.
If you are asked to choose a login method, select the option that matches how you signed up. For example, if you purchased using your email address, choose Continue with Email.
3. Complete your onboarding
Once you’re logged in, the app will guide you through your onboarding.
This may include questions about your goals, health, symptoms, lifestyle, and food habits. These answers help ZOE personalise your app experience and recommendations.
4. Start exploring the app
After onboarding, you can start using your membership straight away.
Depending on your membership and region, you may be able to:
Log meals
Discover food insights
Explore recipes and meal ideas
Learn from ZOE’s nutrition content
Track progress towards your goals
Access personalised guidance in the app
5. If you’ve also purchased a gut health test
If your order includes a gut health test, follow the instructions provided with your test kit once it arrives.
We recommend choosing your testing day as soon as possible after receiving your kit, so we can start learning how your body responds and provide more personalised insights (please remember to use the test within 6 month's of receiving it).
Having trouble accessing your membership?
If you’ve logged in but can’t see your membership, please check:
You’re using the same email address you used to purchase.
You’ve downloaded the latest version of the ZOE app.
You’re using the correct ZOE science and nutrition app.
Your payment was completed successfully.
If you’re still having trouble, contact our support team through the app or email us at [email protected]. Please include the email address used for your purchase so we can help more quickly.