Whether you're heading out of town, running low ahead of schedule, or still working through your current supply, you can easily reschedule your next Gut Health Bar delivery directly from your account. Changing your next order date actually changes the date you're billed - your order is then prepared and delivered after that billing date, following the usual dispatch timeline.
Step-by-Step Instructions
Log in to your account at zoe.com/account.
Click 'Manage' under your Bar subscription.
Select 'Change the next order date' within the Manage section.
Choose the date on the calendar and confirm.
Your change of date is locked in.
⏱️ Important Cut-off Window: Changes must be saved at least 24 hours before your scheduled processing date. Once an order has begun processing or shipping, the delivery date for that specific order cannot be changed or cancelled. This change will not affect any orders that have already been processed or are in transit.
My dispatch email shows a different date to my billing date - why?
Your billing date is the date your order is placed and charged. Your dispatch date is the date that order is physically sent out, which follows afterwards once it's been prepared - so the two dates won't match, and seeing a later date on a dispatch or shipping confirmation email is expected.