That’s okay! It happens to the best of us.

Check your blood sugar sensor using your phone (or handheld reader) to see if it’s still working as expected. If it’s still collecting data then there’s nothing to worry about.

💬 If you see an error message or glucose readings that seem much lower than normal, reach out to our support team through your in-app chat.

Please don't remove or discard your sensor before checking in with a member of the ZOE team.