Skip to main content
All CollectionsYour ZOE TestYour gut health test (poop test)
What to do if you think you didn't collect your poop sample correctly?
What to do if you think you didn't collect your poop sample correctly?
Haya Al Khatib avatar
Written by Haya Al Khatib
Updated over 4 months ago

In the process of collecting your sample, please adhere to the following guidelines to ensure accuracy:

  • Avoid spilling the liquid from the collecting tube. If this occurs, the preservative liquid will not be enough to analyze your sample.

  • Collect the proper amount of the specimen. Neither too much nor too little should be collected, as either will result in an insufficient amount for proper analysis with the preservative liquid.

  • Store the specimen at room temperature. Refrigerating or freezing the sample will alter its properties, making it unsuitable for analysis.

If you have any concerns or questions about the collection process, please reach out to us using the chat feature in the app.

Did this answer your question?