This guide will walk you through the steps for completing your ZOE blood test. Please read all instructions carefully before you begin.
Important Reminders:
Do not start this test until your ZOE app tells you to. Your app will specify the exact date and time for your blood test based on your start date.
The entire process takes approximately 20 minutes, so be prepared.
Ensure you complete the "Prepare for your blood test" task in the ZOE app before starting.
What's in Your Kit?
Lay out all the contents from your blood test kit:
Blood collection device
Optional heat pack
Alcohol swab
Test tube
Band-aid
Return bag
Prepaid return mailer box
Before You Start:
Wash your hands with soap and warm water.
Stay hydrated with at least 2-3 glasses of water 2 hours before your test.
Have a timer and mirror ready.
Keep warm to promote blood flow.
Wear a top that allows easy access to your upper arm.
Position the collection device three finger widths down from your shoulder. Remove thick hair if necessary.
Does it Hurt?
You might experience some discomfort or soreness on your arm. This is rare and usually goes away after a day. The worst part is usually the anticipation. If you do it without any hesitation, you should be fine. So be brave - you've got this!
Step-by-Step Guide:
Start the "Do your blood test" task on the ZOE app and scan your blood test barcode when prompted.
Twist the cap off the test tube and set it aside.
Press the tube into the blood collection device until it's snug, with the fill lines facing outwards. Put the device to one side.
Find a spot on your upper arm to apply the blood collection device. You will place it 3 finger widths down from the top of your shoulder, in the center, on the opposite arm to your blood sugar sensor (if wearing).
Increase blood flow to your arm by rubbing your arm with your hand, or doing 10 arm rotations, or by using the optional heat pack provided. If you choose to use the heat pack, we recommend rubbing it up and down your arm for 4 minutes.
Clean your upper arm with an alcohol swab and let it dry.
Remove the clear cover from the red button. Be very careful not to press it.
Peel off the adhesive from the back of the blood collection device.
Hang your arm straight down by your side and stick on the device with the tube facing down. Press the edge to ensure a strong seal.
Press the red button firmly for 4 seconds. You should hear a click and feel a slight pinch. This will start the blood collection process. Do not press the red button more than once during the 5 minutes.
Start your timer and leave it on your arm for 5 minutes. Stay still with your arm down by your side. Watch the tube fill using a mirror if needed. Blood can take a few minutes to start flowing.
After 5 minutes, review "How much blood do I need to collect" below, then to remove, slowly peel off the device. Do not keep it on your arm for longer than 5 minutes once blood flow starts.
Note the time you finished collecting your blood sample. You will need to log this in the app.
Remove the tube from the blood collection device by gently pulling it downwards and twisting it slightly.
Place the cap on the tube and press. You should hear a "snap" sound once it's sealed. To get the blood moving, gently tap the tube on the table and then turn the tube upside down 10 times. Note that the gel layer will not mix with the blood.
Place a band-aid over the collection site to stop any bleeding.
Now that you've finished collecting your blood, wash your hands.
Enter the time you finished collecting your blood sample in the "Do your blood test" task on the ZOE app.
How much blood do I need to collect?
This is enough: Enough blood to reach the bottom line.
If your blood reaches the top fill line in less than 5 minutes, you can remove the device early.
This is not enough:
If there is no blood in your tube, try pressing the button again for 4 seconds and waiting for 5 more minutes.
If you see blood, but not enough to reach the bottom line, please contact customer support.
Packaging and Returning Your Sample:
Put your sample tube inside the clear return bag. Do not remove the absorbent pad. Peel off the adhesive liner and seal your bag.
Put the clear return bag into the prepaid sample return box labelled "Blood test return box". Peel the adhesive backer of the box and seal it.
Follow the in-app instructions to return your sample.
Please return it on the same day you collect it or, if that's not possible, on the next business day. Delays may affect the accuracy of your results.
Disposal of Equipment:
To dispose of the equipment in your kit, follow local guidelines for biohazard material. You can find this information on your local authority's website.
Amazing! You are all done!