Your sensor is designed to remain active for up to 14 days, however sometimes they end before this. If your sensor stops working or ends early, please get in touch with the customer support team in your app. They can check if we have enough data to calculate your results and discuss your options.

Please be reassured that the validity of your results is not dependent on the sensor functioning for the entire 14 days.

This article has instructions for How to remove your sensor.